Western Cape Unemployment Insurance Fund to embark on Community Outreaches in Hermanus
09 November 2021

The Unemployment Insurance Fund (UIF), an entity of the Department of Employment and Labour will be embarking on a two-day community outreach program that will, amongst other things, provide services to the communities of Gansbaai and Zwelihle in Hermanus. 


The UIF is a key business unit within the Department and its services directly impacts the livelihoods of the South Africans and particularly far-flung communities like Gansbaai and Zwelihle and is responsible for the processing and payment of unemployment benefits which provides  short term financial relief to the unemployed.


The outreach will be used to provide same-day service to all unemployed clients applying for UIF benefits. The following services will be rendered:



  • Assisting with Covid-19 Ters enquiries


  • Taking of UIF applications


  • Claims assessment and processing of payments


  • Resolving UIF enquiries


  • COIDA: Compensation of Injuries and Diseases Act – enquires/ application / Employer Registration


  • PES: Public Employment Services - Registration of work seekers on ESSA


  • IES: Inspection and Enforcement Services – Attend to BCEA/LRA enquiries


  • CCMA: Commission for Conciliation Mediation and Arbitration


The Department of Health, Home Affairs and Standard Bank mobile units will also be on-site to provide services to the communities.


Members of the public who wish to be assisted on the above-mentioned services are encouraged to bring along the following documents:



  1. ID Documents / Valid passport


  3. Proof of residence


  5. Completed UI-19 & salary schedule


  7. Bank stamped UI-2.8 form


The outreach will be managed in compliance with COVID-19 regulations.


Herewith the service dates:



Venue:  Blompark Hall

Date: Friday, 12 November 2021

Time: 08h30-14h00



Venue: Zwelihle Community Hall

Date: Saturday, 13 November 2021

Time: 08h30-14h00


Media enquiries contact:

Mapula Tloubatla

WC Provincial Communication Officer




"Covid-19 is still with us. Wash or sanitise your hands regularly and wear your mask at all times."




Issued by: Department of Employment and Labour