UI Client Service Officer (X19 POSTS)

UI Client Service Officer (X19 POSTS)

SALARY : R255 450 per annum

CENTRE : Ficksburg Labour Centre Ref No: HR 4/4/8/899 (X3 Posts) Harrismith Labour Centre Ref No: HR 4/4/8/900 (X2 Posts) Kroonstad Labour Centre Ref No: HR 4/4/8/901(X1 Post) Petrusburg Labour Centre Ref No: HR 4/4/8/902 (X5 Posts) Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/903 (X1 Post) Zastron Labour Centre Ref No: HR 4/4/8/904 (X4 Posts) Sasolburg Labour Centre Ref No: HR 4/4/8/905 (X3 Posts)

REQUIREMENTS : Grade 12; no experience required. Knowledge: Unemployment Insurance Act

and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF's Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES : Provide screening services, Process applications for UIF benefits, Register

payment continuation forms, Provide administrative functions.

ENQUIRIES : Ms M Mabuda-Raudzingana Tel No: (051) 505 6276 Ficksburg

Ms T Mvelase Tel No: (058) 623 2977 Harrismith

Mr S Malope Tel No: (056) 215 1812 Kroonstad

Mr D Namane Tel No: (053) 574 0932 Petrusburg

Mr A Kutuka Tel No: (058) 7130 373 Phuthaditjhaba Mr C Van Niekerk Tel No: (051) 673 1471 Zastron Ms M Lelope Tel No: (016) 970 3200 Sasolburg

APPLICATIONS : Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300

Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. Email: jobs-fs1@labour.gov.za

FOR ATTENTION : Sub-directorate: Human Resources Operations, Free State

CLOSING DATE : 06 September 2024 at 16:00 (walk-in) and 00:00 midnight (online)

NOTE : All attachments for online application must including Z83 and CV only be in

PDF and in one (1) attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. The questions related to conditions that prevent re-appointment under Part F must be answered. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). Applicants who do not comply with the above- mentioned instruction/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short- listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the below advertised post(s). The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate (s) should therefore have proof that they have registered for the Pre- Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre- entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)