The Unemployment Insurance Fund in the North West province urge clients to visit their nearest labour centres to access services and ease the burden on neighbouring centres experiencing high influx of clients

Banner of the National Department of Labour together with the South African flag

19 November 2022

The Unemployment Insurance Fund (UIF) in the North West province urge clients to visit the Department of Employment and Labour offices in the province nearer to where they live to access UI related services. This follows a surge in demand of UIF services at Rustenburg and Klerksdorp Labour Centres compared to other offices within the same proximity.

According to Sena Mhlongo, Director UIF in the province, all the Labour Centres in the province are offering standardised services irrespective of the area they are situated at. Mhlongo cautioned against having an influx of clients in one centre as it may have an impact on the turnaround times for the efficient claims processing.

“To ensure efficient service delivery, we urge clients to utilise the offices that are within their vicinity as processes are standardised in all our labour centres, Rustenburg and Klerksdorp are not different from any”, said Mhlongo.

The Department has 10 offices around the province and these are found in Mafikeng, Rustenburg, Klerksdorp, Brits, Lichtenburg, Potchefstroom, Vryburg, Taung, Mogwase and Christiana. All these offices are equipped to render all services of the Department of Employment & Labour. In addition, there are identified visiting points where mobile services are rendered and the schedule is accessible at the local office.

For any other enquiries, clients are advised to engage the Labour Centres managers. The Department also has an online portal that is available 24 hours and can be accessed on the departmental website www.labour.gov.za.

For media inquiries, kindly contact:

Botsang Huma

Provincial Communication Officer

082 497 7438/ botsang.huma@labour.gov.za

-ENDS-

Issued by: Department of Employment and Labour