Senior Administration Officer: UIF Operations (X51 Posts)
SALARY : R397 116 per annum
CENTRE : Labour Centre: Beaufort West Ref No:HR4/4/10/611 (X3 Posts)
Labour Centre: Bellville Ref No:HR4/4/10/612 (X2 Posts)
Satellite Office: Goodwood Ref No:HR4/4/10/613 (X1 Post) Labour Centre: Cape Town Ref No:HR4/4/10/614 (X2 Posts) Satellite Office: Atlantis Ref No:HR4/4/10/615 (X2 Posts) Satellite Office: Athlone Ref No:HR4/4/10/616 (X2 Posts) Labour Centre: Paarl Ref No:HR4/4/10/617 (X1 Post) Labour Centre: George Ref No:HR4/4/10/618 (X2 Posts) Labour Centre: Knysna Ref No:HR4/4/10/619 (X3 Posts)
Satellite Office: Plettenberg Bay Ref No:HR4/4/10/620 (X3 Posts) Labour Centre: Mitchells Plain Ref No:HR4/4/10/621 (X3 Posts) Satellite Office: Nyanga Ref No:HR4/4/10/622 (X3 Posts)
Labour Centre: Mossel Bay Ref No:HR4/4/10/623 (X3 Posts) Satellite Office: Swellendam Ref No:HR4/4/10/624 (X3 Posts) Labour Centre: Oudtshoorn Ref No:HR4/4/10/625 (X2 Posts) Labour Centre: Vredenburg Ref No:HR4/4/10/626 (X3 posts) Satellite Office: Vredendal Ref No:HR4/4/10/627 (X2 Posts) Labour Centre: Worcester Ref No:HR4/4/10/628 (X4 Posts) Satellite Office: Ceres Ref No:HR4/4/10/629 (X2 Posts) Satellite Office: De Doorns Ref No:HR4/4/10/630 (X3 Posts)
Labour Centre: Somerset West Ref No:HR4/4/10/631 (X2 Posts)
REQUIREMENTS : An undergraduate qualification in Operations Management/ Public
Management or Administration/ Business Administration or Management/ Financial Accounting/ Finance at NQF 6 as recognized by SAQA. Two (2) years functional experience in Client Services environment /Claims Processing environment or Insurance environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Polices and Procedure, Operation System, Batho Pele Principles, Protection of Personnel Information Act (POPI), Public Financial Management Act (PFMA), Treasury Regulations. Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer literacy, Problem Solving, Planning and Organizing, Dedicated, Team Player, Innovative, Supportive, Self-Motivated.
DUTIES : Provide Unemployment Insurance services through interaction with customers.
Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources.
ENQUIRIES : Beaufort West- Ms. V Theron Tel No: (023) 285 0981, Bellville/Goodwood- Mr
F Carstens Tel No: (021) 941 7002, Paarl- Ms D Lotz Tel No: (021) 065 5435,
George- Mr. M Charles Tel No: (044) 801 1223
Knysna/Plettenberg Bay- Ms. C Windwaai Tel No: (044) 302 6800, Mitchells Plain/Nyanga- Mr F Creighton Tel No: (021) 065 4990
Mossel Bay/Swellendam- Mr C Minnies Tel No: (044) 285 0260, Oudtshoorn- Ms A Van Wyk Tel No: (044) 285 1340
Vredenburg/Vredendal- Ms. J Le Fleur Tel No: (022) 065 0815, Somerset West- Ms E Liebenberg Tel No: (021) 065 7200
APPLICATIONS : Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town
For email: Beaufort West, WCJobs-BEA@LABOUR.gov.za Bellville, WCJobs-BELL@LABOUR.gov.za
Goodwood, WCJobs-GW@LABOUR.gov.za Cape Town, WCJobs-CTN@LABOUR.gov.za Atlantis, WCJobs-ATL@LABOUR.gov.za Athlone, WCJobs-ATH@LABOUR.gov.za Paarl, WCJobs-PRL@LABOUR.gov.za George, WCJobs-GRG@LABOR.gov.za Knysna, WCJobs-KNS@LABOUR.gov.za
Plettenberg Bay, WCJobs-PLE@LABOUR.gov.za Mitchells Plain, WCJobs-MP@LABOUR.gov.za Nyanga, WCJobs-NYG@LABOUR.gov.za Mossel Bay, WCJobs-MBY@LABOUR.gov.za Swellendam, WCJobs-SD@LABOUR.gov.za Oudtshoorn, WCJobs-OUD@LABOUR.gov.za
Vredenburg/Vredendal, WCJobs-VRD@LABOUR.gov.za Somerset West, WCJobs-SW@LABOUR.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Management, Western Cape
CLOSING DATE : 27 February 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate's suitability based on the post's technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)
© 2019 - The South African Department of Employment & Labour