Client Service Officer: UIF (X128 POSTS)

Client Service Officer: UIF (X128 POSTS)

SALARY : R269 499 per annum

CENTRE : Labour Centre: Richards Bay HR4/4/3/01 (X2 Posts) Satellite Office: Eshowe HR4/4/3/02 (X12 Posts) Satellite Office: Empangeni SO HR4/4/3/03 (X12 Posts) Labour Centre: Ixopo HR4/4/3/04 (X12 Posts)

Satellite Office: Bergville HR4/4/3/05 (X12 Posts)

Satellite Office: Umzinto\ Park Rynie HR4/4/3/06 (X12 Posts) Labour Centre: Pinetown HR4/4/3/07 (X10 Posts)

Satellite Office: Hammarsdale HR4/4/3/08 (X12 Posts) Labour Centre: Vryheid HR4/4/3/09 (X2 Posts) Satellite Office: Pongola HR4/4/3/10 (X10 Posts) Satellite Office: Emadlangeni HR4/4/3/11 (X12 Posts) Labour Centre: Stanger HR4/4/3/12 X2 Posts) Satellite Office: Umzimkhulu HR4/4/3/13 (X12 Posts) Satellite Office: Bridge City HR4/4/3/14 (X4 Posts) Labour Centre: Ladysmith HR4/4/3/15 (X1 Post)

REQUIREMENTS : Grade 12; No experience required. Knowledge: Unemployment Insurance Act

and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF's Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES : Provide screening services, Process applications for UIF benefits, Register

payment continuation forms, Provide administrative functions.

ENQUIRIES : Mr I Ximba Tel No: (035) 760 1614 (Richards Bay/ Empangeni/ Eshowe)

Mr P Mtolo Tel No: (033) 212 2768 (Richmond/ Ixopo)

Ms L Radebe Tel No: (036) 307 0898/ 7097 (Ladysmith/ Bergville)

Mr S Biyase Tel No: (039) 688 6900 (Port Shesptone/ Umzinto\ Park Rynie) Mr B Gwala Tel No: ((031) 701 7740 (Pinetown/ Hammarsdale)

Mr F Dladla Tel No: (034) 5980 8916 (Vryheid/ Pongola)

Mr S Pillay Tel No: (036) 638 1900 (Newcastle/ Emadlangeni) Ms S Mkhize Tel No: (032) 551 7300 (Stanger)

Mr S Ngqoza Tel No: (039) 727 2140 (Kokstad)

Mr SA Mchunu Tel No: (031) 336 1500 (Durban / Bridge City)

APPLICATIONS : Deputy Director: Richards Bay Labour Centre, Private Bag X20033,

Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: Jobs-KZN28@Labour.gov.za

Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: Jobs-KZN46@Labour.gov.za (For Empangeni Satellite)

Deputy Director: Richmond Labour Centre, PO Box 852, Richmond 3780 or hand deliver at 60 Shepstone Street, Richmond. For Online Applications Email to: Jobs-KZN49@Labour.gov.za (For Ixopo Labour Centre)

Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: Jobs- KZN51@Labour.gov.za

Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: Jobs- KZN52@Labour.gov.za (For Bergville Satellite)

Deputy Director: Port Shesptone Labour Centre: P.O Box 379, Port Shepstone 4240 or hand deliver at 17 Bisset Street, Port Shepstone. For online Applications Email to: Jobs-KZN54@Labour.gov.za (For Umzinto\ Park Rynie Satellite)

Deputy Director: Pinetown Labour Centre, P. O Box 1025 Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown. For Online Applications Email to: Jobs-KZN56@Labour.gov.za

Deputy Director: Pinetown Labour Centre, P. O Box 1025 Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown. For Online Applications Email to: Jobs-KZN57@Labour.gov.za (For Hammarsdale Satellite)

Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: JobsKZN29@Labour.gov.za

Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: JobsKZN58@Labour.gov.za (For Pongola Satellite)

Deputy Director: Newcastle Labour Centre, Private Bag X9925, Newcastle 3370 or hand deliver at 29 Scott Street, Newcastle 2940. For Online Applications Email to: Jobs-KZN59@Labour.gov.za (For Emadlangeni Satellite)

Deputy Director: Stanger Labour Centre, PO Box 138, Stanger 4450 or hand deliver at 12 Cator Street, Stanger. For Online Applications Email to: JobsKZN60@Labour.gov.za

Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 or hand deliver at 59 Hope Street, Kokstad. For Online Applications Email to: Jobs-KZN15@Labour.gov.za (For Umzimkhulu Satellite)

Deputy Director: Durban Labour Centre, PO Box 10074, Durban 4056 Or hand deliver at Govt Buildings Masonic Grove, 16 Beach Grove, Durban. For online applications email Jobs-KZN36@labour.gov.za (For Bridge City Satellite). For Attention: Sub-directorate: Human Resources Operations, KwaZulu-Natal

CLOSING DATE : 27 March 2026 at 16:00 (walk-in) and 23:59 (online)

NOTE : All attachments for online application must include an application form Z83 and

CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate's suitability based on the post's technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act(POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)