Amended Unemployment Insurance (UIF) Act

(1)           An application for dependant’s benefits must be made in the prescribed form at an employment office.

(2)           The application must be made within the period referred to in section 30(1)(b) or within 14 days after the period referred to in section 30(2)(b), as the case may be.

(3)           The claims officer must investigate the application and, if necessary, request further information relevant to processing the application.

(4)           If the application complies with the provisions of this Chapter, the claims officer must—

(a) approve the application;

(b) determine—

(i)         the amount of the benefits for purposes of section 13(3);

(ii)        the benefits the applicant is entitled to in terms of section 13(4); and

(iii)      to whom it must be paid;

(c)  authorise the payment of the benefits; and

(d) stipulate how the benefits are to be paid.

(5)           If the application does not comply with the provisions of this Chapter, the claims officer must advise the applicant in writing that the application is defective and of the reasons why it is defective.